Privacy Policy

Information voluntarily provided through WhatsApp or email is used to answer enquiries, confirm product availability, prepare an order request and arrange delivery.

Information we may receive

This may include your name, contact details, selected product, delivery destination and messages related to your enquiry.

Use of information

Customer information is not intended for unrelated marketing or public display. Please avoid sending unnecessary sensitive information in an initial enquiry.

Optional website analytics

If you allow analytics, Google Analytics helps us understand website visits and WhatsApp button clicks. Analytics may use cookies and process technical connection information, device characteristics and approximate country information. Reports help us review website performance; a button click does not tell us whether you sent a message or placed an order.

Our custom tracker does not send WhatsApp message content, contact details, full WhatsApp destination links or website search text. It sends a general page category, button position and, on a product page, a public product number. Analytics page addresses exclude URL query parameters, and referrers are limited to common search-engine origins or this website origin. Other referral and campaign details may therefore be unavailable.

Your analytics choice

Analytics is off until you allow it. You can reject analytics without affecting shopping or WhatsApp support. We remember your choice in local browser storage for up to 180 days; if storage is blocked, your choice applies only to the current page. We also honor supported browser privacy signals.

You can withdraw your choice using Analytics preferences. If analytics has already loaded, withdrawal disables collection, clears accessible analytics cookies and reloads this page to stop the loaded library. Requests already sent cannot be recalled and withdrawal does not automatically delete earlier reports held by Google.

For details about Google processing, see Google’s information about partner sites. WhatsApp and email services operate under their own privacy terms. For questions about information you provided to us, contact our watch specialist by email.